ESTONIAN ACADEMY
PUBLISHERS
eesti teaduste
akadeemia kirjastus
PUBLISHED
SINCE 1952
 
Proceeding cover
proceedings
of the estonian academy of sciences
ISSN 1736-7530 (Electronic)
ISSN 1736-6046 (Print)
Impact Factor (2020): 1.045

The social nature of technology fixes; pp. 111–121

Full article in PDF format | 10.3176/proc.2021.2.03

Authors
Marc Hight, Ulrich Norbisrath

Abstract

In this paper we argue that concerns about ‘technological fixes’ are often misguided because people misunderstand the basic concept, which is both value neutral and fundamentally about social issues rather than properly technical ones. After analysing and expanding the concept of a technological fix, these insights are applied to several cases, including an example from software engineering. We contend that decision-making processes involved with technological solutions and innovations need to build in more reflective components sensitive to basic human behaviour in order to be more successful.


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