eesti teaduste
akadeemia kirjastus
SINCE 1952
Proceeding cover
of the estonian academy of sciences
ISSN 1736-7530 (Electronic)
ISSN 1736-6046 (Print)
Impact Factor (2021): 1.024
The social nature of technology fixes; pp. 111–121
PDF | 10.3176/proc.2021.2.03

Marc Hight, Ulrich Norbisrath

In this paper we argue that concerns about ‘technological fixes’ are often misguided because people misunderstand the basic concept, which is both value neutral and fundamentally about social issues rather than properly technical ones. After analysing and expanding the concept of a technological fix, these insights are applied to several cases, including an example from software engineering. We contend that decision-making processes involved with technological solutions and innovations need to build in more reflective components sensitive to basic human behaviour in order to be more successful.


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